Does QVCUK.com support my browser?

General content for QVCUK is designed to support all common browsers and platforms:

• Internet Explorer 5.5 and above (PC)
• Firefox 1.0 and above (PC and Mac)
• Safari 2 and above (Mac)
• Opera 8.0 and above (PC and Mac)
• Camino 1.0 and above (Mac)
• Netscape 7.0 and above (PC and Mac)

We also expect it to work with:

• JAWS screen reader

To enjoy most of our content your browser must also be set to the following options:

• JavaScript enabled
• ActiveX enabled (Internet Explorer only)
• Pop-ups allowed from www.qvcuk.com

QVCUK.com is currently designed for a minimum screen resolution of 800 x 600.

Why do I need JavaScript turned on?

JavaScript is needed for a number of QVCUK.com services, including:

• ordering products online
• customer ratings and reviews
• watching QVC videos

Follow our step-by-step guide on how to turn on JavaScript on your browser.

If it's turned off you will still be able to view useful content, like product descriptions, but you will need to telephone to order - call 0800 50 40 30.

Technical help for QVC On Demand

To watch QVC On Demand you need the latest Flash player and JavaScript turned on.

• Get the latest Get the latest Adobe Flash player
• Find out how to turn on JavaScript on your browser

If your computer uses a slower connection, you will be able to view QVC On Demand but you may experience disruption.

Still having problems? Contact our Webmaster team.

What about videos not on QVC On Demand?

Videos not on QVC On Demand include:

• QVC video clips on product pages
• QVC live
• Videos of today's produts
• Brand shop videos

If your computer uses a slower connection, you will be able to view the clips but you may experience disruption.

Other technical requirements for these videos:

• Windows 98 (Second Edition) or above
• Windows Media Player 9 or above (included in all recent Windows releases but also available from the Microsoft website)

These videos are fully supported by the following browsers:

• Internet Explorer 6.0 and greater
• Firefox 1.5 and greater
• Netscape 8.0

Unfortunately, these videos are not currently properly supported on Mac systems.

If you have any more technical questions or problems with QVCUK.com please contact the Webmaster team.